GENERAL CONDITIONS
How to buy
The General Conditions of use, sale and privacy regulate the site www.kefus.com, of which Kefus, S.L. is the owner. with CIF B53741377 and address at Pol. Industrial Hortes C/Riu Turia, 4-6 - 03778 Beniarbeig - Alicante. - Spain. Email info@kefus.com.
On this website www.kefus.com, information is given about the company and the products it offers, giving the possibility of purchasing these products to professionals in the sectors of pharmacy, medicine, physiotherapy, aesthetics and hairdressing. User access to this Website is completely free, expressly accepting the terms, conditions and other legal notices included in this document. Only to request the purchase option, the user must create an account at www.kefus.com, through a registration form.
To make payment for the purchase, you can do so through bank transfer, refund or bank card.
Prices
The prices of the products that appear on the website do not include VAT or shipping costs, they are detailed once the products have been selected in the shopping cart. purchase.
Buyers undertake to follow the criteria in good faith, in case the prices of the products on the website, due to errors in the edition, are not those that correspond.
Returns
You can return your order within a period of 14 business days from receipt without the need for justification (according to Art. 44 of Law 7/1996 of January 15 on regulation of Retail Trade modified by Law 47/2002, of December 19). As soon as we receive the product, which must be in perfect condition (it cannot be opened or manipulated and must retain its original packaging), we will proceed to refund the amount of the products, shipping costs are the responsibility of the buyer.
We will proceed to make said refund using the same payment method used for the initial transaction, unless you indicate otherwise. Direct return costs will be borne by the consumer.
If the product is broken or defective (this is rare because we manufacture and maintain according to the highest quality standards) contact us and we will solve it for you.
For breakage or poor condition as a result of transportation, you have 24 hours to process the claim. No claims will be accepted after this period. (The broken or damaged product will be required before making the corresponding exchange or credit).
Delivery times
Once payment for your purchase has been received, you will receive your order within 48-72 hours. in Spain. If there is a stock out, we will contact you to inform you of the situation. If the stock outage were permanent, the amount paid would be credited.
Security
The data requested through the registration form to create an account is used exclusively to process your order. Kefus S.L.
